Engage Citizens. Manage Information.
Powered by AI & Multichannel Communication
A unified platform for smart governance and citizen support via WhatsApp, SMS, USSD, and more.
- Active Users
-
50,000+
- Messages Processed
-
2.5M+
- Languages Supported
-
12+
- Response Time
-
< 2s
Features
Everything you need for citizen engagement
Our platform combines AI-powered automation with multichannel communication to transform how governments interact with citizens.
AI Chatbot Integration
Automate citizen interaction with intelligent, multilingual AI support that understands context and provides accurate responses 24/7.
- Natural language processing
- Contextual understanding
- 24/7 availability
Multi-Channel Access
Citizens can reach you through WhatsApp, SMS, Voice, and USSD. Meet people where they are with seamless omnichannel communication.
- WhatsApp Business API
- SMS gateway integration
- Voice response system
Multilingual Support
Communicate in local languages to ensure inclusivity and accessibility. Our platform supports 12+ languages with accurate translation.
- 12+ language options
- Automatic language detection
- Cultural context awareness
Security & Privacy
Enterprise-grade security with end-to-end encryption, data protection compliance, and secure access controls for sensitive information.
- End-to-end encryption
- GDPR compliance
- Regular security audits
Analytics & Reporting
Gain valuable insights with comprehensive dashboards, sentiment analysis, and detailed reports on citizen engagement and satisfaction.
- Real-time dashboards
- Sentiment analysis
- Custom report generation
Quick Deployment
Get up and running in days, not months. Our platform is designed for rapid implementation with minimal IT resources required.
- Cloud-based infrastructure
- Pre-built templates
- API integration support
Testimonials
What our clients say
James Kariuki
County Government of Nairobi
"Sauti Yetu has transformed how we communicate with citizens. Response times have improved by 70% and citizen satisfaction has never been higher."
Amina Mohammed
Ministry of Health
"The multilingual support has been crucial for our public health campaigns. We can now reach citizens in their preferred language, improving information uptake significantly."
Robert Mulimi
City Council of Mombasa
"The analytics dashboard has given us unprecedented insights into citizen needs and concerns. We're now making data-driven decisions to improve services."
FAQ
Frequently asked questions
Everything you need to know about the platform.
How quickly can we get started?
Most organizations can be up and running within 2-3 business days. Our onboarding process is designed for rapid deployment with minimal technical requirements.
What languages do you support?
We currently support 12+ languages including Swahili, English, French, Arabic, and several local dialects. Our AI continuously learns to improve translation accuracy.
Is our data secure?
Yes, we take security seriously. All data is encrypted in transit and at rest. We are compliant with major data protection regulations and undergo regular security audits.
Can we integrate with our existing systems?
Absolutely. We provide comprehensive APIs and support for integration with CRM systems, databases, and other government IT infrastructure.